Official Privacy Policy

Privacy Policy qrpay4

At qrpay4, your privacy is more than a legal obligation — it is our commitment. We are transparent about how your personal data is collected, used, protected, and the rights you hold as a member of our platform.

Updated: 1 January 2026

How qrpay4 Protects Your Privacy

Six core data protection principles we uphold to keep your personal information safe at all times.

256-bit SSL Encryption

All data transmitted between your device and qrpay4 servers is protected with bank-grade 256-bit SSL encryption. No third party can intercept or read your information while in transit.

Secure KYC Verification

The Know Your Customer (KYC) process is conducted through secure channels. Your identity documents are stored in an isolated server environment that complies with international security standards.

No Data Sales to Third Parties

Qrpay4 has never and will never sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent. Your data is used solely for managing your account.

Secure Data Storage

Personal data is stored on servers protected by multi-layered firewalls. Access to your data is restricted to authorised qrpay4 personnel only, with a full audit log for every access.

Full Member Control

You have the right to access, correct, or request deletion of your personal data at any time. Requests will be processed within seven business days through our support team.

Financial Transaction Privacy

All deposit and withdrawal transaction records are treated as confidential information. Your payment details are never shared with any party without a valid court order.


Important Note: This Privacy Policy describes the data collection and usage practices of qrpay4. By using our platform, you agree to the terms set out in this document. Please read it carefully and contact us if you have any questions.

1Introduction

Qrpay4 values the privacy of every member who uses our platform. This Privacy Policy is provided to clearly and transparently explain how we handle your personal information — from the point of collection through to storage and deletion.

This document complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection best practice standards. We are committed to ensuring your data is managed in the most secure, responsible, and transparent manner.

Every time you register an account, make a deposit, request a withdrawal, or simply browse the qrpay4 platform, there is certain information we need to collect to keep our services running smoothly and securely. This policy explains everything in detail so you know exactly what happens to your data.

2Personal Data We Collect

Depending on how you use the qrpay4 platform, we may collect the following categories of personal data:

Data Category Example Information Primary Purpose
Identity Full name, MyKad number, date of birth, photo KYC verification and age confirmation
Contact Phone number, email address, residential address Account communications and verification
Financial Bank account number, account holder name, transaction statements Deposit and withdrawal processing
Technical IP address, device type, browser, operating system Account security and fraud detection
Usage Games played, session duration, preferences Platform improvements and personalised recommendations
Communications Support chat history, complaints, and feedback Customer service management

We only collect data that is strictly necessary for the stated purposes. qrpay4 does not collect sensitive data such as your health information, religious beliefs, or political views.

3How We Collect Your Personal Data

Your personal data is collected through the following channels:

  • Account Registration: When you complete the registration form and the KYC process, we collect your identity and contact information directly from you.
  • Platform Usage: Every time you log in, play, or make a transaction, our system automatically records technical and usage data for security purposes.
  • Deposits and Withdrawals: Bank account or digital wallet details are collected when you add or withdraw funds from the platform.
  • Customer Service: When you contact our support team via live chat or email, those conversations are stored to help resolve any follow-up issues.
  • Cookies and Similar Technologies: Our platform uses cookies to store your preferences and enhance your user experience. Further details are provided in the Cookies section below.

4Purpose of Personal Data Usage

Qrpay4 uses collected personal data solely for legitimate, stated purposes. Below is a complete list of how your data is used:

  • Account Management: Creating and maintaining your account, processing logins and ensuring account security.
  • Transaction Processing: Processing deposits, withdrawals and all financial activity in your account quickly and securely.
  • Legal Compliance: Meeting KYC, AML (Anti-Money Laundering) requirements and reporting to authorities as required under Malaysian law.
  • Fraud Prevention: Detecting and preventing suspicious activity, duplicate accounts or unauthorised access attempts.
  • Service Communications: Sending important account notifications, transaction updates, promotions you have subscribed to and platform announcements.
  • Platform Improvements: Analysing aggregated usage patterns to improve the interface, performance and overall user experience.
  • Customer Support: Providing effective support and resolving any complaints or enquiries you have promptly.
Our commitment: qrpay4 will not use your data for any purpose beyond those stated above without first obtaining your explicit consent.

5Data Sharing with Third Parties

Qrpay4 does not sell your personal data to any third party. However, under certain circumstances, we may need to share specific information with the following parties to enable our services to function:

  • Payment Processors: FPX, Touch 'n Go, GrabPay and other payment partners that require transaction information to process your deposits and withdrawals.
  • Game Providers: Third-party game platforms providing content within qrpay4 may receive the minimum session data required for games to function properly.
  • Legal Authorities: We will disclose required information to the police, courts, or other enforcement authorities if mandated by a court order or applicable Malaysian law.
  • Technical Service Providers: Companies that provide server infrastructure, cloud services, and cybersecurity solutions that enable our platform to operate.

All third parties we work with are bound by strict confidentiality agreements and are not permitted to use your data for any purpose other than what has been agreed upon with qrpay4.

Reminder: qrpay4 will never ask for your password via email, phone, or chat. If anyone claims to be qrpay4 and requests your sensitive information, please report it to our security team immediately.

6Cookies and Tracking Technologies

The qrpay4 platform uses cookies and similar technologies to enhance your experience. Cookies are small text files stored on your device when you visit our platform. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as maintaining your login session. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: Collecting information about how you use the platform — pages visited, time spent and any errors encountered — to help us improve performance.
  • Preference Cookies: Saving your personal settings such as language, time zone and preferred interface display so you do not need to reconfigure them each time you log in.
  • Analytics Cookies: Used in aggregate and anonymised form to understand overall platform usage patterns for continuous improvement.

You can manage or delete cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality and your experience on the qrpay4 platform.

7Data Security

Protecting your personal data is qrpay4's highest priority. We implement a range of technical and organisational security measures to ensure your data remains protected at all times:

  • Transmission Encryption: All communication between your device and our servers is secured with TLS 1.3 protocol and 256-bit SSL encryption.
  • Storage Encryption: Sensitive data such as bank details and KYC documents are stored in encrypted form using AES-256 standards.
  • Access Control: Access to members' personal data is restricted to authorised personnel only, with a full audit log for every access made.
  • 24/7 Monitoring: Our security team continuously monitors systems to detect threats and suspicious activity in real time.
  • Regular Security Testing: qrpay4 conducts regular penetration testing to identify and patch any system vulnerabilities.
  • Two-Factor Authentication: Members are encouraged to activate two-factor authentication (2FA) for an extra layer of account protection.

While we take all reasonable steps to protect your data, no system can be guaranteed 100% secure against all threats. Should any security incident occur that affects your data, we will notify you within 72 hours of the incident being identified.

8Your Rights as a Member

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and qrpay4's internal policies, you have the following rights regarding your personal data:

Right to Access

You may request a copy of all personal data we hold about you at any time.

Right to Rectification

If your data is inaccurate or incomplete, you have the right to request a correction be made promptly.

Right to Erasure

You may request the deletion of your data, subject to applicable legal record-keeping obligations.

Right to Object

You may object to the processing of your data for direct marketing or analytics purposes at any time.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another service.

Right to Restrict Processing

In certain circumstances, you may request that we restrict the processing of your data while an issue is being resolved.

To exercise any of the above rights, please contact our data protection team via email at [email protected] or via live chat within the platform. We will process your request within seven (7) business days and may require identity verification before the request is fulfilled.

9Data Retention Period

Qrpay4 retains your personal data only for as long as necessary to fulfil the purposes stated in this policy or as required by law. Below are our data retention guidelines:

  • Active Account Data: Retained for the duration your account is active and for a reasonable period after account closure for the purpose of resolving any claims or disputes.
  • Financial Transaction Records: Retained for seven (7) years in accordance with Malaysia's financial regulatory requirements and AML/KYC obligations.
  • KYC Documents: Retained for the duration of the active account plus five (5) years after account closure.
  • Support Communication Logs: Retained for three (3) years for reference and dispute resolution purposes.
  • Cookie and Session Data: Session cookies are deleted when you close your browser; persistent cookies are stored until their set expiry date or until you delete them.

Once the retention period expires, your data will be securely deleted or anonymised in a way that it can no longer be linked back to you.

10Links to Third-Party Platforms

The qrpay4 platform may contain links to games or content provided by third-party suppliers. When you leave the main qrpay4 environment and enter a third-party platform, that third party's privacy policy will apply instead of this Privacy Policy.

Qrpay4 is not responsible for the privacy practices or content of any third-party sites or services. We encourage you to read the privacy policy of each platform you use separately to understand how your data is handled there.

11Changes to This Privacy Policy

Qrpay4 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Any material changes will be communicated to you through:

  • In-platform notification upon your next login
  • Email sent to the address registered on your account
  • Update the "Updated" date at the top of this document

Continued use of the qrpay4 platform after any changes take effect constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes made, you have the right to close your account and request data deletion in accordance with the procedure outlined in the Your Rights section.

12Contact Our Privacy Team

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please do not hesitate to contact us through the following channels:

Our data protection team is dedicated to upholding your privacy rights and resolving all requests fairly and in a timely manner. We are committed to responding to every enquiry within two (2) business days.

qrpay4's Commitment: We take every privacy inquiry seriously. Your personal data is a trust we safeguard with full responsibility. Your confidence in us is the foundation of our relationship.

A Platform That Respects Your Privacy

Register your qrpay4 account with confidence — your data is protected, your transactions are secure, and your privacy is respected. Over 1,000 games await you with fast withdrawals and round-the-clock support.

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